BasportalSupport
How to reach us
Write in the app: Kerme — “Profile” → “Contact support”; BCRM — the account menu → “Support”. Or email support@basportal.shop.
When we answer
Mon–Sat, 9:00–20:00 Almaty time. Usually within a business day.
Payments and subscription
Questions about invoices and payment — to the same email or your manager; include the account's phone number.